1. Printed Report

  • Any issue with a report that you export or print from Pace
  • Example: a Job Jacket (Docket) or a printed Invoice
  • Use this selection to report errors with how info is generated or to request a feature enhancement. All requests and bugs will be placed in the queue in the bi-monthly Reports updates

2.  System User Functions and Permissions

  • Any issue that occurs when logged into Pace backend for higher level functions
  • Example: an issue with creating an Estimate or entering Inventory Items

3. Data Collection

  • Any issue that occurs when you are logged into a Pace DC Station located on the shop floor¬†
  • Example: recording time on a Job or pulling materials